The healthcare system is confusing for many people.

You need a patient advocate.

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Hello!

I'm Dr. Michele Mosier, PharmD.

I am a Doctor of Pharmacy with over 21 years of experience in mostly retail and pharmacy benefit manager (PBM) settings. I graduated from Duquesne University in Pittsburgh, and am a licensed pharmacist in Pennsylvania, Ohio, and Maryland.

I began my career in retail pharmacy where I managed and supervised my own store for 6 years. As time progressed, I realized that I was contributing to a broken healthcare system—a system that encourages medication usage to treat symptoms that often lead to undesirable side effects. I observed patients who were in a cycle of dependency.

In 2016, I witnessed our broken healthcare system firsthand when my uncle suffered two strokes, which changed his life forever. My medical & pharmacy experience, along with my natural willingness to help others, propelled me to take an active role in his care. I made frequent visits to the hospital, reviewed medical charts, and addressed medication issues. To ensure my loved one was being heard, I consistently communicated with his various medical professionals. As new needs arise, I continue to advocate for my uncle and give him the hope and peace of mind he deserves.

This event helped me discover my true passion and revealed the enormous need for patient advocacy. Navigating the healthcare continuum can be both daunting and frustrating. I believe no healthcare patient should walk the journey alone. A patient advocate should walk with them, while breaking down barriers, restoring hope, and optimizing patient outcomes.

What can I do for you?

A patient advocate is there for you to make sure you get the care you need.

Medication Assistance

Each year in the US alone, 7,000-9,000 people die as a result of medication errors. Additionally, hundreds of thousands of patients experience adverse reactions or other medication complications*. As a seasoned pharmacist, I can ensure your medications are optimal for you while minimizing risk.

Ensure correct medication, dose, and frequency
Optimize therapeutic outcomes for each unique patient, changing medications if necessary
Perform comprehensive medication review to identify, resolve, and prevent medication-related problems
Provide education designed to enhance patient understanding
Streamline communication about medications between providers

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*Source: Medication Dispensing Errors And Prevention, National Center for Biotechnology Information

Decision-Making Assistance

I can assist you with getting the right information to help you make decisions. Information is power and I strive to empower you to seek out all options. We can work together to make the decision that is right for you or a loved one.

Assist in finding relevant resources that can help you navigate options
Support decision-making abilities and preferences
Support medical care that is based on your individual needs
Ensure patient access to resources that allow for well-informed decisions

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Medical Assistance

I can review your diagnoses, treatment options, medical records, test records, and more.

Arrange, coordinate, and attend medical appointments (in-person or virtual)
Communicate with healthcare providers
Speak up about patient rights
Explain confusing medical information
Clarify diagnoses and conditions
Coordinate care between specialists
Identify health resources and assist in the referral process

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Insurance Assistance

Health insurance and other billing issues can be very complicated. I am available to help clear up confusion and provide clear and actionable steps.

Help you understand a bill and identify next steps
Communicate with providers and insurance companies on your behalf
Help with medication approval and prior authorizations
Ensure access to all resources that allow for well-informed decisions and next steps

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WORK WITH ME

Do you feel like you keep hitting dead ends?

The healthcare system can be extremely confusing. Dealing with multiple healthcare providers and insurance companies can become stressful, especially during a major health event. I am here to help you more easily navigate the healthcare system. I can coordinate care and appointments, assist you in making decisions by providing helpful resources, review and optimize medications, and assist with some insurance issues.

If you feel like all of your Googling is getting you nowhere, you've come to the right place. Taking care of your or a loved one's health is stressful enough. Add in communication breakdowns, insurance companies, and complicated medication issues, and you have a fast pass to a meltdown.

What Can a Patient Advocate Do?

Patient Advocacy Resources

Show Me Resources

Need some guidance on navigating the healthcare system? I have compiled a list of resources that can help you navigate on your own. Here you can find information on long-term care facilities, Medicare, and medication tips from the FDA, to name a few.

Testimonial

Working With Dr. Mosier

"Michele played an invaluable role in getting the necessary care for my father during his hospitalizations after hip surgery and infections. She was always available when we had questions about the care he was receiving and was doggedly determined to ensure the care he was receiving was appropriate and timely. In addition, when he was being released from the hospital to rehab, she vetted the facilities and the servers to make the rehab a success. She also helped with in-home care after the stay at rehab. Prior to this, I was unaware that services like this existed. I highly recommend having Michele on your side as you navigate hospitals, doctors, medicines, and rehab. She's knowledgeable, caring, determined, and can speak to the medical providers on a level field. She will do what's best for you and your loved ones."

-Brian L.